Responsible Gambling at OnLuck

At OnLuck, we believe that gambling should always remain an enjoyable form of entertainment. We are committed to promoting responsible gambling practices and providing our players with the tools and resources they need to stay in control of their gaming experience.

Our Commitment

We take player welfare seriously. Our platform is designed to offer a safe and fair environment where adults can enjoy gambling responsibly. We actively work to prevent underage gambling and to support players who may be experiencing difficulties with their gambling habits.

Tools to Help You Stay in Control

OnLuck provides a range of features that allow you to manage your gambling activity:

• Deposit limits — set daily, weekly, or monthly caps on how much you can deposit
• Loss limits — control the maximum amount you are willing to lose over a set period
• Wagering limits — restrict how much you can bet within a chosen timeframe
• Session time limits — receive reminders or automatic logouts after a specified duration
• Cooling-off periods — take a short break from gambling for a defined period
• Self-exclusion — temporarily or permanently block access to your account

Signs of Problem Gambling

It is important to recognize when gambling may be becoming a problem. Consider the following warning signs:

• Spending more money or time on gambling than you can afford
• Chasing losses by continuing to gamble after losing
• Borrowing money or selling possessions to fund gambling
• Neglecting work, studies, or personal relationships due to gambling
• Feeling anxious, stressed, or irritable when not gambling
• Lying to others about the extent of your gambling activity

If you recognize any of these signs in yourself or someone you know, we encourage you to seek help immediately.

Self-Assessment Questions

Ask yourself the following questions to evaluate your gambling behavior:

• Do I gamble to escape problems or relieve negative feelings?
• Have I tried to cut back on gambling but found it difficult?
• Do I feel restless when trying to stop gambling?
• Has my gambling caused financial difficulties?
• Do I feel guilty about how much I gamble?

If you answered yes to one or more of these questions, it may be time to reconsider your gambling habits and seek support.

Support Organizations

Several independent organizations offer free, confidential support for individuals affected by problem gambling:

• GamCare — provides information, advice, and counselling
• Gamblers Anonymous — offers peer support through group meetings
• GamStop — a free self-exclusion service for online gambling

Protecting Minors

Gambling is strictly for individuals who meet the minimum legal age requirement. OnLuck employs age verification procedures to prevent underage access. We encourage parents and guardians to use parental control software to restrict access to gambling websites on shared devices.

Play Responsibly

Remember that gambling should never be seen as a way to make money. Set your limits before you start playing, never chase your losses, and take regular breaks. If gambling stops being fun, stop playing. Our support team is always available to assist you with any responsible gambling tools or concerns.